SUPPORT PACKAGES
We understand how important it is for you to be able to get answers to your questions as quickly as possible, regardless of your location and time of day.
Basic
— for support of up to 10 users and + 50 usd for each additional one.
— The package includes bug fixes and version updates as they are released in 5/2 mode (working days), from 9 to 19:00.
— The package includes bug fixes and version updates as they are released in 5/2 mode (working days), from 9 to 19:00.
$460
Per year
Extended
— From 100 users. 20% of the license price + package price.
— It includes:
bug fixes, version updates as they are released, technical support in 5/2 mode (working days), from 9 to 19:00, a dedicated assigned specialist who makes changes to the system settings as needed.
— It includes:
bug fixes, version updates as they are released, technical support in 5/2 mode (working days), from 9 to 19:00, a dedicated assigned specialist who makes changes to the system settings as needed.
$17 100
Per year
VIP
— From 100 users. 20% of the license price + package price.
— It includes:
bug fixes and version updates as they are released, 24/7 technical support (around the clock, seven days a week), a dedicated assigned specialist who makes changes to system settings as needed, resources of a dedicated project team consisting of: project manager, programmer, testing specialist who expand the functionality of the implemented software system to the agreed requirements within the agreed time frame in the amount of 60 hours/days per year.
— It includes:
bug fixes and version updates as they are released, 24/7 technical support (around the clock, seven days a week), a dedicated assigned specialist who makes changes to system settings as needed, resources of a dedicated project team consisting of: project manager, programmer, testing specialist who expand the functionality of the implemented software system to the agreed requirements within the agreed time frame in the amount of 60 hours/days per year.
$41 000
Per year
Order a demo