AMBER CRM

A sales management system, customer communications, and sales departments.

SOLVES PROBLEMS

Storing the complete history of customer relationships in a convenient format

Omnichannel communications with customers in a single window mode

Increasing the efficiency of managers' work

Monitoring the completion of tasks, plans, and KPIs

Increased volume of repeat sales and returned customers

Managing the sales funnel, reducing the time for preparing reports

Analysis of the effectiveness of marketing activities, determining the value of the lead, transactions

Data exchange between the systems used

Register all incoming requests through the channels used: mail, phone, website, messengers, social networks and distribute them to managers according to the established rules;
Maintain a database of clients, contacts and communications in a single convenient format with the separation of access rights, according to internal policy;
Call customers directly from the system, send emails, listen to recordings of conversations with customers, create leads from the call card;
Use chatbots to simplify communication with clients and reduce the burden on managers;
Create commercial offers and other necessary documents based on built-in templates;
Set up a sales funnel and leads according to the company's existing rules and processes;
Conduct a transaction in the System from receiving the lead to payment or delivery to the client
To conduct customer service and work with complaints in the System
Plan meetings, calls, business trips, watch analytics on the work of managers;
Integrate with 1C, IP telephony, mail.

By clicking on the button, you agree to the terms of personal data