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Automation of line staff selection
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PROBLEMS
  • 1
    The need to close customer requests for the removal of personnel to facilities as quickly and efficiently as possible;
  • 2
    Regular delays and errors in the calculation of personnel;
  • 3
    Reconciliation processes with clients and bid updating processes have not been optimized;
  • 4
    The lack of informative reporting on line staff, the effectiveness of their own managers, and compliance with regulations when processing applications.
RESULT
  • All information on employees, clients and their facilities is fed into a single system;
  • The processes of personnel search and selection are automated;
  • A recommendation system for recruiting staff for various orders from customers has been implemented;
  • Integration with a chatbot and telephony has been made for automatic calling and inviting employees to work;
  • Automated business processes of working with clients and updating of additional agreements;
  • Integration with 1C Accounting has been set up for quick reconciliation with customers.
The implementation of the project made it possible to increase the speed of providing personnel for large customers, completely eliminate errors in settlements with customers and employees. The recruitment and recruitment processes have been automated, taking into account the individual requirements of customers. The burden on recruiters has been significantly reduced due to the introduction of chatbots.
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